Authentication
Functions and synchronised data are accessible after authentication.
SECURITY AND DATA PROTECTION
Role-based access, separate organisations and deliberate sharing. Find the facts and documents behind our data protection commitments.
The main application database and functions controlled by Heumix are configured in Stockholm, Sweden. Some services may process data outside the EEA; the DPA and subprocessor list describe the applicable processing.
Client data is not resold. The contract sets out data rights and return arrangements.
ACCESS AND ORGANISATIONS
Functions and synchronised data are accessible after authentication.
Access to business data is limited to the relevant organisation.
Agent, manager, administrator and owner views serve different responsibilities.
Connecting an individual email or calendar account does not give the team collective access to its content. Access remains limited by organisation scope and authorised permissions.
Client workspaces share information and documents selected by the professional. Publishing an item, validating feedback and allowing a handover require authorised action and access.
Connections are initiated by an authenticated user. Access and available operations depend on granted permissions and service configuration.
The user triggers email sending. Drafts and document analysis prepare the work; they do not make a business decision on the user’s behalf.
Disconnection stops future synchronisation under the procedure applicable to the service. History already imported into the CRM is not automatically deleted; deletion follows the Heumix procedure.
Contractual documents, the product data protection policy and the subprocessor list are the detailed references for processing and protections.
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